Attraction Pass FAQ's

  • Collection points

    Pre-purchase your iVenture Card Dubai online and you can pick up from our collection points in Dubai. Details of all collection points will be printed on your voucher. Please remember you will be required to bring with you your voucher and present it to the staff at the collection point.

    Arabian Horizin - Dubai Mall 1Dubai Mall 1, Dubai
    Dubai Mall 1, Dubai
    Opening: 10:00 - 22:00

    Arabian Horizin - JBR Counter
    Arabian Horizon JBR Counter, Dubai
    Opening: 10:00 - 22:00

    Dubai from the Air (Premium)lm
    Nassimi Beach - Atlantis the Palm
    Opening: Daily: 10:00 AM - 12:00 PM; 14:00 PM - 16:00 PM
    Phone: +9714 7019111; ramia@alphatoursdubai.com / info@alphatoursdubai.com

    Excite Tourism
    Shop #16, Stalco Building, Zabeel Road, Al Karama, Dubai
    Opening: 8:00 to 6:00 PM

    City Sightseeing
    Pickup from bus stations throughout Dubai including: Al Ghurair Centre, Deira City Center, Burjuman
    Opening: Operates daily 9:00 AM - 21:00 PM
    Phone: 1-800-CSDUBAI

    Hotel Sofitel - The Palm
    Hotel Sofitel The Palm, Dubai
    Opening: 9:00 - 18:00

    Wonder Bus Mercato Mall
    Jumeirah Beach Road Dubai,  74222
    Phone : +971 4 359 5656
    Opening hours : 10:00 - 21:00

  • General information

    What is an Attraction Pass - iVenture Card ?

    Each Attraction Pass - iVenture Card package includes a range of attractions and popular things to do all on a single smartcard. Each iVenture Card includes entry to a selection of individual attractions such as cruises, tours or excursions. For some attractions, you can skip the line.

    Each Attraction Pass - iVenture Card provides you with complete flexibility to create your own itinerary and convenience to see the things you want to see when you want. Each package comes packed with a guide to all participating attractions so all you need to do is show your card and have all the fun!

    What are the benefits of an Attraction Pass - iVenture Card?

    With your iVenture Card you will receive amazing savings up to 50 %. Every Attraction Pass offers free admission to large range of attractions  and the convenience of having it combined on one prepaid smartcard.

    Does the iVenture Card come with a guide?

    Yes. When you redeem your voucher in the collection point  you will receive an easy-reference, color guide with a map. This guide provides details on participating operators including address, contact details and special offers. Operator details do change from time to time, so it is recommended that you view the list of attractions on our website for the most up-to-date information.

    Is there an Attraction Pass - iVenture Card  for children?

    Yes, there is a large range of exciting attractions, which kids will love. Our range of attractions packages is available for children aged between 4 and 12. Young people who are 13 or older will need an Adult package. Children under 4 are subject to fees payable to individual attractions.

    Do you have a family iVenture Card?

    No. There are currently no family packages available and each member of your party will require their own card.

    How long is the iVenture card  valid for?

    Each type of iVenture card has different expiry periods and you should carefully review this at time of purchase. Dubai Flexi Attractions Pass expires 7 days from date of card issuance. Dubai Unlimited Attractions Pass expires 7 days from date of card issuance and can be used for 5 days from date of first use.

    Do I have to use my iVenture Card in consecutive days?

    This only applies to the Dubai Unlimited Attraction Pass which provides you with the choice to use the card over 5 consecutive days. When you purchase the 5-day package and you start to use it on a Tuesday, it will be valid for Tuesday, Wednesday, Thursday, Friday & Saturday of that week. Your Unlimited Attractions Pass package is valid for calendar days, not for 24-hour periods.

    What is the difference between a Dubai Unlimited Pass and a Dubai Flexi 3 or 5 Attraction Pass?

    Both Packages offer great savings and convenience. The main difference is that the Unlimited Pass allows you to see more of Dubai with access to over 20 included attraction and things to do over a set number of consecutive days. This option is great if you are visiting a city and you want to see it all, without breaking the budget and miss out on anything. It offers exceptional savings and the convenience of not having to pay anything else.

    The Dubai Flexi pass provides you with flexibility to choose 3 or 5 attractions that you wish to see from our top 20 most visited attractions and experiences. You have 7 days to visit them before that the card expires. This package is great for locals and for those that might not be able to commit to consecutive days.

     

  • Attractions

    Do I need to show ID needed at the attraction or venue?

    No. Your iVenture Card is all you need to gain access to the attraction or venue.

    Do the iVenture Card include all attractions in a city or region?

    iVenture Card offer entry to a large range of the best attractions and venues available in a city or region. The range for each location varies by the card and our range is growing all the time.

    Up to date information about the attractions can be viewed on the Attraction Pass section on this website.

    Are the attractions or venues open at all times?

    Many of our attractions or venues change their operating hours each day and throughout the course of the year. We recommend contacting them directly to confirm their opening times or visiting their websites to confirm details.

    Can I return to the same attraction using my iVenture Card?

    No. The iVenture Card is designed to show you around the city and see as much as you can, different attractions and experiences.

  • Planning

    Do I have to pre-book for any tours?

    Yes, due to limited availability on selected tours and experiences, we do recommend that you call ahead to reserve your place. We have noted this on these attraction in your easy-reference guide that accompanies your iVenture card and also on our website.

    Are there any special conditions for the attractions or other venues?

    Sometimes special conditions will apply. These may include height restrictions, opening restrictions or holiday supplements to be paid to the operator. Where special conditions apply, they have been noted with the operator listings in your iVenture Card guide and on our website on the Attraction Pass page in the description of each attraction.

  • Purchase

    Can I buy an iVenture Card  as a gift?

    Yes. iVenture Card is an excellent gift for, kids, friends and relatives.  Cards are activated at the first time it is used.

    Can I purchase an iVenture Card package prior to arrival?

    Yes, we recommend it. You can buy it on our web page.

  • Transport option

    Is Transport option included on any iVenture Cards available in Dubai?

    Yes, Some attractions provide transportation in order to secure that you arrive on time. Adding to this you can easily get around to all the great attractions included on the iVenture Card by using the tourist bus City Sightseeing Dubai as one of your attractions.